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Privacy Policy

                                       PRIVACY POLICY 

This privacy policy applies between you, the User of this Website and The EnergySaving Warehouse, the  

owner and provider of this Website. The EnergySaving Warehouse takes the privacy of your information very  

seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in  

relation to your use of the Website. 

Please read this privacy policy carefully. 

Definitions and interpretation 

  1.   In this privacy policy, the following definitions are used: 

      Data                 collectively all information that you submit to The EnergySaving  

                           Warehouse via the Website. This definition incorporates, where  

                           applicable, the definitions provided in the Data Protection Laws; 

      Data                 any applicable law relating to the processing of personal Data, including  

       Protection          but not limited to the Directive 96/46/EC (Data Protection Directive) or  

      Laws                 the GDPR, and any national implementing laws, regulations and  

                           secondary legislation, for as long as the GDPR is effective in the UK; 

       GDPR                the General Data Protection Regulation (EU) 2016/679; 

       The                   The EnergySaving Warehouse, a company incorporated  

      EnergySaving         in Scotland with registered number SC663179 whose registered office is  

      Warehouse, w          at 4 ,  High Street,   Dingwall Inverness-shire,  IV15 9HL;  

       e  or us 

      User or you          any third party that accesses the Website and is not either (i) employed  

                           by The EnergySaving Warehouse and acting in the course of their  

                           employment or (ii) engaged as a consultant or otherwise providing  

                           services to The EnergySaving Warehouse and accessing the Website in  

                           connection with the provision of such services; and 

      Website              the website that you are currently using, www.The EnergySaving  

                           Warehouse, and any sub-domains of this site unless expressly excluded  

                           by their own terms and conditions. 

 2.   In this privacy policy, unless the context requires a different interpretation: 

        a.  the singular includes the plural and vice versa; 

       b.  references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or  

           appendices of this privacy policy; 

        c.  a reference to a person includes firms, companies, government entities, trusts and partnerships; 

       d.  "including" is understood to mean "including without limitation"; 

        e.  reference to any statutory provision includes any modification or amendment of it; 

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        f.  the headings and sub-headings do not form part of this privacy policy. 

Scope of this privacy policy 

 3.   This privacy policy applies only to the actions of The EnergySaving Warehouse and Users with respect to  

     this Website. It does not extend to any websites that can be accessed from this Website including, but not  

     limited to, any links we may provide to social media websites. 

 4.   For purposes of the applicable Data Protection Laws, The EnergySaving Warehouse is the "data  

     controller". This means that The EnergySaving Warehouse determines the purposes for which, and the  

     manner in which, your Data is processed. 

Data collected 

 5.   We may collect the following Data, which includes personal Data, from you: 

        a.  name; 

       b.  contact Information such as email addresses and telephone numbers; 

     in each case, in accordance with this privacy policy. 

How we collect Data 

 6.   We collect Data in the following ways: 

        a.  data is given to us by you  ; and 

       b.  data is collected automatically. 

Data that is given to us by you 

 7.   The EnergySaving Warehouse will collect your Data in a number of ways, for example: 

        a.  when you contact us through the Website, by telephone, post, e-mail or through any other means; 

       b.  when you complete surveys that we use for research purposes (although you are not obliged to  

           respond to them); 

        c.  when you make payments to us, through this Website or otherwise; 

       d.  when you use our services; 

     in each case, in accordance with this privacy policy. 

Data that is collected automatically 

  8.   To the extent that you access the Website, we will collect your Data automatically, for example: 

        a.  we automatically collect some information about your visit to the Website. This information helps us  

           to make improvements to Website content and navigation, and includes your IP address, the date,  

           times and frequency with which you access the Website and the way you use and interact with its  


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Our use of Data 

 9.   Any or all of the above Data may be required by us from time to time in order to provide you with the  

     best possible service and experience when using our Website. Specifically, Data may be used by us for  

     the following reasons: 

       a.  improvement of our products / services; 

     in each case, in accordance with this privacy policy. 

  10.    We may use your Data for the above purposes if we deem it necessary to do so for our legitimate  

     interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the  

     section headed "Your rights" below). 

Who we share Data with 

  11.    We may share your Data with the following groups of people for the following reasons: 

       a.  our employees, agents and/or professional advisors - if a contractor has to be allocated to sort the  

          jobout usually for an installation or delivery of goods; 

     in each case, in accordance with this privacy policy. 

Keeping Data secure 

  12.    We will use technical and organisational measures to safeguard your Data, for example: 

       a.  access to your account is controlled by a password and a user name that is unique to you. 

       b.  we store your Data on secure servers. 

  13.    Technical and organisational measures include measures to deal with any suspected data breach. If  

     you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by  

     contacting us via this e-mail address: [email protected]

  14.    If you want detailed information from Get Safe Online on how to protect your information and your  

     computers and devices against fraud, identity theft, viruses and many other online problems, please visit  

     www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. 

Data retention 

  15.    Unless a longer retention period is required or permitted by law, we will only hold your Data on our  

     systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request  

     that the Data be deleted. 

  16.    Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory  


Your rights 

  17.    You have the following rights in relation to your Data: 

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        a.  Right to access - the right to request (i) copies of the information we hold about you at any time, or  

           (ii) that we modify, update or delete such information. If we provide you with access to the  

           information we hold about you, we will not charge you for this, unless your request is "manifestly  

           unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we  

           refuse your request, we will tell you the reasons why. 

       b.  Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. 

        c.  Right to erase - the right to request that we delete or remove your Data from our systems. 

        d.  Right to restrict our use of your Data - the right to "block" us from using your Data or limit the  

           way in which we can use it. 

        e.  Right to data portability - the right to request that we move, copy or transfer your Data. 

        f.  Right to object - the right to object to our use of your Data including where we use it for our  

           legitimate interests. 

  18.     To make enquiries, exercise any of your rights set out above, or withdraw your consent to the  

     processing of your Data (where consent is our legal basis for processing your Data), please contact us via  

     this e-mail address: [email protected]

  19.     If you are not satisfied with the way a complaint you make in relation to your Data is handled by us,  

     you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the  

     Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at  


 20.     It is important that the Data we hold about you is accurate and current. Please keep us informed if  

     your Data changes during the period for which we hold it. 

Links to other websites 

 21.     This Website may, from time to time, provide links to other websites. We have no control over such  

     websites and are not responsible for the content of these websites. This privacy policy does not extend to  

     your use of such websites. You are advised to read the privacy policy or statement of other websites prior  

     to using them. 

Changes of business ownership and control 

 22.     The EnergySaving Warehouse may, from time to time, expand or reduce our business and this may  

     involve the sale and/or the transfer of control of all or part of The EnergySaving Warehouse. Data  

     provided by Users will, where it is relevant to any part of our business so transferred, be transferred along  

     with that part and the new owner or newly controlling party will, under the terms of this privacy policy,  

     be permitted to use the Data for the purposes for which it was originally supplied to us. 

 23.     We may also disclose Data to a prospective purchaser of our business or any part of it. 

 24.     In the above instances, we will take steps with the aim of ensuring your privacy is protected. 


 25.     You may not transfer any of your rights under this privacy policy to any other person. We may  

     transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 

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 26.     If any court or competent authority finds that any provision of this privacy policy (or part of any  

     provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required,  

     be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy  

     will not be affected. 

 27.     Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be  

     deemed a waiver of that, or any other, right or remedy. 

 28.     This Agreement will be governed by and interpreted according to the law of Scotland. All disputes  

     arising under the Agreement will be subject to the exclusive jurisdiction of the Scottish. 

Changes to this privacy policy 

 29.     The EnergySaving Warehouse reserves the right to change this privacy policy as we may deem  

     necessary from time to time or as may be required by law. Any changes will be immediately posted on the  

     Website and you are deemed to have accepted the terms of the privacy policy on your first use of the  

     Website following the alterations.   You may contact The EnergySaving Warehouse by email  

     at [email protected]


 30.     This privacy policy was created using a document from Rocket  

     Lawyer (https://www.rocketlawyer.com/gb/en). 

     02 November 2020  

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